Store Policies

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order (only) or a personal check. Personal checks will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address at the bottom of our website.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. We will exchange items if they are faulty on delivery to you (the customer) and we are notified within 10 days of the customers receipt of the product. Shipping will be covered by Lee Mfg Co in the case of faulty or damaged products. If you change your mind and wish to return the product, you will be responsible for shipping costs back to Lee Mfg Co. It is VERY important that all products (especially the electric pea shellers) to be returned must be carefully repackaged in their original packing. Lee Mfg Co can not offer full refunds for products not packaged properly for shipping and have resulting shipping damage.

Delivery Information

Delivery charges are calculated on a per-product basis. Please make note of the delivery charges associated with each item.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone, fax, letter, or contact us HERE then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.